Frequently Asked Questions
At Dependable Garage Doors, we pride ourselves on over 70 years of expertise in the garage door industry, and we know that homeowners often have questions about selecting, maintaining, and upgrading their garage doors. To make it easier for you, we’ve compiled this FAQ page to address some of the most common inquiries we receive—from choosing the right materials and understanding maintenance needs to resolving everyday issues. If you don’t find the answer you’re looking for here, our friendly team is always available to assist you further—just give us a call!
Q: What materials are garage doors made of?
A: Garage doors are made from wood, steel, aluminum, or fiberglass, each offering unique benefits. At Dependable Garage Doors, we sell steel doors exclusively due to their strength, security, and design versatility. Steel doors can mimic the aesthetic of wood without the need for regular maintenance.
Q: What are the different types of garage door construction?
A: Steel doors come in several types:
- Single-Layer Steel Doors: A single panel of steel, providing a more affordable but flimsier option.
- Multi-Layer Steel Doors: Made with front and back panels for increased rigidity. These doors can also include insulation, providing greater strength and energy efficiency.
- Gauge Thickness: Steel thickness ranges from 20 to 28 gauge, with lower numbers indicating thicker, more durable steel.
Q: How important is insulation in a garage door?
A: Insulation is crucial for regulating temperature, reducing energy costs, minimizing noise, and strengthening the garage door. Insulated garage doors help control heat flow, making them ideal for attached garages, garages with climate control, or garages that double as workshops. The R-value measures insulation effectiveness—higher R-values mean better insulation, especially important in extreme climates.
Q: How much does a garage door cost?
A: The cost of a garage door depends on various factors, including strength, size, insulation, and design customization. Contact us for a detailed quote based on your specific needs.
Q: Do I need a lock on my garage door if I have an electric opener?
A: If you have an electric garage door opener, a lock is not necessary. The door opener itself acts as a secure lock, making it nearly impossible to lift the door from the outside.
Q: Which garage door is best for me as a homeowner?
A: The best garage door depends on your specific needs, style preferences, energy-efficiency requirements, and location. Whether it’s steel for strength and lower maintenance or wood for a classic, natural look, we can help you choose the door that best suits your home.
Garage Door Maintenance and Repairs
Q: Why is my garage door jammed?
A: A jammed garage door is usually caused by broken cables, tracks, or worn pulleys. Our technicians can diagnose the issue and replace any damaged parts as needed.
Q: Why does my garage door fall when it’s open?
A: This often happens due to worn or broken torsion springs. We can replace these springs to restore the door’s operation.
Q: Why won’t my garage door close all the way?
A: This may be due to a bent track or worn pulleys. Replacing the worn parts or adjusting the track can resolve the issue.
Q: How can I stop irritating noises and squeaking?
A: Noisy garage doors may need a tune-up, including tightening screws, replacing old rollers or hinges, checking the chain, and applying oil. If the noise persists, call a professional to avoid further damage.
Q: Can I replace the weather stripping on the bottom of my door?
A: Yes, we can schedule a technician to replace it for you, or you can pick up the weather stripping from our shop and install it yourself.
Q: What should I do if my door won’t close with the remote or it stops partway and reopens?
A: This is often due to misaligned photo eye sensors. Ensure both sensors are clean, aligned, and have a solid light.
Q: My garage door will only open a few feet and then stop. What’s the issue?
A: This could be due to a broken torsion spring. Please call us to schedule a service.
Q: My remote doesn’t work. What should I do?
A: First, try changing the batteries. If it still doesn’t work, the remote may need to be replaced.
Q: Can you repair my garage door after hours?
A: Absolutely! We offer 24-hour emergency garage door services. Broken springs and other urgent issues can be dangerous—please call us for safe and professional assistance.
Garage Door Upgrades and Customization
Q: Can I retrofit new parts to my existing garage door?
A: Yes, we offer many affordable options to update your garage door. Options include:
- Replacing extension springs with torsion springs
- Upgrading to a sectional overhead door
- Installing a photo-eye safety system
- Adding additional remotes or entry devices
Q: Can I insulate my current non-insulated door?
A: Insulation kits are available for certain door makes and models. We can provide you with a kit or install it for you—contact us to discuss your options.
Q: Is it possible to add a glass section to my solid garage door?
A: Yes, we can replace the top section of your solid door with a glass section to add natural light and enhance the look of your garage.
Q: One of the sections of my door is damaged. Do I have to replace the entire door?
A: No, it’s possible to replace just the damaged section(s) of the door, saving you time and money.
Q: What is the difference between a belt drive and chain drive opener?
A: Belt drive openers are quieter and smoother, ideal for garages with living spaces above. Chain drives are more affordable but can be noisier.
Q: Can I operate my garage door opener from my smartphone?
A: Yes, we offer systems like LiftMaster MyQ and Genie Aladdin Connect that allow you to control your garage door from your smartphone. Call us to discuss adding smart features to your garage.
Garage Door Cleaning and Maintenance
Q: How do I clean my pre-finished steel garage door?
A: Annually, use a diluted solution of mild detergent (less than 0.5% phosphate) with warm water to clean the surface. Rinse with clear water and let it dry completely. You can also apply automotive wax for added protection. Avoid using a pressure washer.
Q: How do I clean my wood garage door?
A: Clean your wood door annually with a mild detergent solution. If the finish is worn, prime and refinish the areas with exposed wood. Otherwise, touch-up work and a new finish coat may suffice.
We hope this FAQ page has provided you with the information you need to better understand your garage door options, maintenance, and repair solutions. At Dependable Garage Doors, our goal is to help you make informed decisions that keep your garage door functioning safely and smoothly for years to come. If you have additional questions or need professional assistance, don’t hesitate to reach out to us. We’re committed to providing exceptional service and ensuring your garage door meets all your needs—every step of the way.
